Refund and Returns Policy

Overview

RETURN & REFUND POLICY

At Zelquar, customer satisfaction is important to us.

We accept returns or replacements only for:

• Damaged items
• Defective products
• Wrong item received

Return requests must be submitted within 7 days of delivery.

To request a return or replacement, contact:
support@zelquar.com

Please include:

• Order number
• Product photos
• Reason for return

Non-returnable items:

• Customized products
• Used items
• Items damaged by misuse
• Products manufactured on demand (Print-on-Demand) cannot be returned or exchanged due to change of mind, incorrect size, or personal preference.

Refunds (if approved) are processed within 5–10 business days.

Shipping times may vary depending on customer location.

For any query here to assist you 24/7 contact:9121777670

Local Fulfillment. Global Quality.

At ZELQUAR™, we partner with trusted production and fulfillment providers to ensure fast, reliable delivery worldwide.

Many of our apparel products are produced and fulfilled locally in the destination country—such as the United States—for eligible orders. This approach helps reduce delivery times, maintain premium quality, and minimize unnecessary international shipping.

Our signature perfumes are carefully sourced and shipped separately to preserve their quality and comply with regional shipping requirements.

Wherever your order is fulfilled, every ZELQUAR™ product is created to meet the same standards of craftsmanship, quality, and customer satisfaction.